Privacy
How your information is handled.
A plain explanation of what happens to anything you share through this website.
This page explains what happens to personal information shared through this website. It is written in plain language rather than legal boilerplate, because you should be able to understand it without effort.
The Enquiry Form
What happens when you send a message
The enquiry form on the Contact page does not submit to a server or database. When you press send, it opens your own email application with your name, contact details and message pre-filled, addressed to Ruth. The email only leaves your device when you choose to send it, through your own email provider.
That means this website does not store, hold or have access to anything you type into that form. Once you send the resulting email, it exists in your inbox and in Ruth's, the same as any other email — handled under the same care as her other client correspondence, and not shared with third parties except where required by law or professional obligation.
Some service pages also link to intake forms hosted on Microsoft Forms. Those forms are not part of this website: anything you submit there is processed by Microsoft's service and received by Ruth, under Microsoft's own privacy terms.
Cookies & Analytics
What this site tracks
This website does not use analytics, advertising or tracking cookies of any kind. No behavioural data is collected about your visit, and nothing is shared with third-party platforms.
Client & Patient Records
Records kept once you become a client
If you go on to book an appointment or programme, Ruth keeps clinical and administrative records in line with her professional obligations as a Chartered Physiotherapist registered with CORU. Those records are kept securely, used only to provide your care, and retained for the period required by professional and legal record-keeping standards. This website itself plays no part in creating or storing those records.
Your Rights
Access, correction and deletion
Under GDPR, you have the right to ask what personal information is held about you, to have inaccurate information corrected, and to request that it be deleted where there is no legal or professional obligation to retain it. To make any such request, contact Ruth directly — see below.
Questions
Get in touch
For any question about how your information is handled, email hello@ruthmolloy.ie directly, or use the enquiry form.
This page was last reviewed August 2026 and may be updated from time to time as the website changes. It is a plain-language starting draft rather than signed-off legal copy, and should be reviewed before launch.
